Returns & Exchanges

At Golden Collections, we want you to feel confident in your beauty journey; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our beauty support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened packaging, ensuring all security seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.